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Moon Market

What is your order cancellation and return policy?

Posted by Mariah Nimmich on

All Moon Market orders are final. We will always replace any damaged or defective items. You will be billed as soon as the order is placed.  If you have any questions or concerns about your order, reach out to us at hello@lunarly.com for assistance. 

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Where can I ship an item from the Moon Market?

Posted by Mariah Nimmich on

All orders from Lunarly.com, including subscriptions, can only be shipped within the contiguous 48 states. We cannot ship any items to Alaska/Hawaii/military addresses or PO Boxes at this time.

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Can I make a purchase without creating a Lunarly account?

Posted by Mariah Nimmich on

You must log in to your existing Lunarly account or create an account to purchase from the Moon Market. Guest checkout is not available. 

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When will I receive my full-size product order from the Lunarly shop?

Posted by Mariah Nimmich on

Orders from the Moon Market usually take 1-2 days to process and 5-7 business days to ship. You will receive a shipping notification email when your order is on the way to you! Have an issue with your order's shipment or delivery? Reach out to the Lunarly support team at hello@lunarly.com - we are here to help!

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What is the Lunarly Moon Market?

Posted by Mariah Nimmich on

Mindfulness is a perennial practice. The Moon Market is a curated collection of items to boost your intention setting practice, elevate your space, and cultivate mindfulness. You may find more of your favorites from past Lunarly boxes or exciting new items!

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Can I send an item from the Moon Market as a gift?

Posted by Mariah Nimmich on

At this time, gift messaging or gift wrapping is not available on items from the Moon Market. We do offer gift subscription options to Lunarly. You may always choose to enter a different shipping address for your Moon Market order so it goes directly to a loved one! Please be aware that packing slips or receipts included in the shipment may show prices or other order details.

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